Terms and Conditions
Last updated: January 4, 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before paying your taxi deposit (the "Service") at malaysiauncovered.com operated by Dino Ink Pty Ltd. The "us", "we", or "our" will be used to refer to Dino Ink.
Your use of the Service is conditioned on your acceptance of and compliance with these Terms.
These Terms apply to all visitors, users and others who access or use the Service. You warrant that you are at least 18-years-old and you are legally capable of entering into binding contracts.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Disclaimer
By signing up to the Service, you agree that you understand that Malaysia Uncovered and Dino Ink Pty Ltd are not the people who deliver the taxi service and are in no way responsible for any problems you experience with the local taxi operator.
You understand that a relationship does not exist between the parties after the conclusion of this service. If the Parties continue their relationship, a separate agreement will be entered into.
Payment
This deposit ensures that your taxi will be confirmed as per your quotation above.
The remaining amount is to be paid in cash when your taxi arrives at your destination directly to the driver.
In the rare event that we cannot secure a taxi for you, you will be refunded your deposit.
A valid payment method of a credit card is required to process the deposit for this service. You shall provide Dino Ink with accurate and complete billing information. By submitting such payment information, you automatically authorize Dino Ink to charge the deposit to any such payment instruments.
Cancellation
You agree to contact
[email protected] immediately if you need to cancel this service or your driver. Your deposit is non-refundable but you can use it towards a new taxi service if you cancel at least three days before your booked service.
If you are not at the booked pick-up point within 15 minutes of the booked time, your service will be cancelled. An exception to this is at an airport when flight details have been given and a flight is delayed. Your driver will endeavour to wait for you for as long as possible. You can use the contact details that you will receive for the driver to keep them updated where possible.
Changes
You can request any changes to your requested service at any time. If the pick up or drop off point change, the cost may change and this may not be possible within 7 days of the service.
Dino Ink has no control over, and assumes no responsibility for, any practices of the local taxi operator. You further acknowledge and agree that Dino Ink shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such services.
Indemnification
As a condition of your access to and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses and other liabilities, including but not limited to legal fees and expenses, relating to any claim arising out of or related to your access to and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party.
Limitation Of Liability
You agree that we shall not be liable for any damages suffered as a result of using the Service.
In no event shall we be liable for any indirect, punitive, special, incidental or consequential damage (including loss of luggage, privacy, data, goodwill or other economic advantage) however it arises, whether for breach of contract or in tort, even if it has been previously advised of the possibility of such damage.
Without limiting the foregoing, in no event will our aggregate liability to you exceed, in total, the amounts paid by you to us.
Disclaimer
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
This service may need to be cancelled for operational reasons in which case you will be notified as soon as possible and all money returned. We are not liable for any loss that results from this.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Victoria, Australia, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
GDPR Compliance
When you sign up to the Service, we store some of your data to improve our service. “Data” refers to any information we have that can be used to personally identify you. Protecting your data is important to Us.
We are compliant with the General Data Protection Regulation “GDPR”.
Your Data will be stored securely when you sign up to the course. Information that we collect includes your name and address.
We do not store your payment details.
Your Data is used to contact you via email to confirm your services.
Data will be stored for the length of your subscription or until you request Us to delete it.
You can request us to delete your data at anytime by contacting us at
[email protected] or via the contact page.
If you have an objection or complaint, contact us at
[email protected] and we will respond within the required period.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect.
It is your sole responsibility to periodically check these Terms for any changes. If you do not agree with any of the changes to these Terms, it is your sole responsibility to stop using the Service. Your continued use of the Service will be deemed as your acceptance thereof.
Dispute
If You believe that there has been an error in debiting Your account, You should notify us directly by emailing us at
[email protected] and confirm that notice in writing with us as soon as possible so that we can resolve Your query more quickly. Alternatively You can take it up directly with Your financial institution.
If we conclude as a result of our investigations that Your account has been incorrectly debited we will respond to Your query by arranging for Your financial institution to adjust Your account accordingly. We will also notify You in writing of the amount by which Your account has been adjusted.
If we conclude as a result of our investigations that Your account has not been incorrectly debited we will respond to Your query by providing You with reasons and any evidence for this finding in writing.
Contact Us
If you have any questions about these Terms, please contact us by emailing us at
[email protected].